The Victor Firm LLC has extensive experience with providing customized ADR and conflict management-related training, both in conjunction with and independent of the implementation of an enterprise-wide ADR, litigation management, or conflict management program. We can assist you in determining who should receive training, develop customized training materials, conduct the training or “train the trainer,” or assist you with any aspect of your conflict management training needs. Our training and education programs have been developed and conducted for business professionals, human resources professionals, in-house counsel, outside counsel, and other professionals.

Our training and education programs are highly interactive and may include group discussions, small group exercises, individual skills practice, and role plays. A team approach is used to present and analyze selected exercises/role plays and illustrate important ideas. A participant’s workbook, with an outline of the presentation materials, accompanies the training programs. We offer one-half day, full day, and multiple day education and training programs. Training programs can be designed as either one time programs or as a continuous series of training sessions. We also assist organizations with the integration of conflict management training into existing education and training curriculums.

Some of our training and education areas of focus are listed below. Please contact us for more information about our conflict management training and education services.

    • ADR overview
    • ADR advocacy
    • communication skills
    • collaborative problem-solving
    • conflict management system design
    • dispute resolution program administration
    • early case assessment
    • early case resolution
    • employment dispute resolution program training for HR professionals
    • facilitation skills
    • negotiation
    • mediation
    • trends in corporate and organizational litigation and conflict management
    • understanding conflict